Privacy policy

1. General Information

This privacy policy aims to inform you of the practices and conditions under which ANNELISE MICHELSON SARL, a company registered with the Registre du Commerce et des Sociétés of Nanterre under the Siret number 793 621 962 0033 18, with offices at 28, rue Boissy d'Anglas, 75008 Paris, France, France (hereinafter referred to as “ANNELISE MICHELSON,” “the Company,” or “we”), collects, uses, and stores your personal data (hereinafter referred to as "Data"). This Data is collected via our online sales platform hosted by Shopify and accessible via our website www.annelisemichelson.com (hereinafter referred to as the "Platform").

This policy explains how we process the personal data that you provide to us or that we collect automatically, and it applies to any person accessing our Platform. By using our services, you agree to the terms of this policy. If you do not agree with it, we invite you not to use our site or services.

2. What Personal Data Do We Collect and How Is It Collected?

2.1. Data You Provide Directly

This data is collected when you voluntarily interact with us, for example, when you:

  • Create a user account on our site.
  • Place an order on our Shopify site.
  • Subscribe to our newsletter.
  • Contact us via the available forms, email, phone, or any other communication means.

This information includes, but is not limited to:

  • Your name, surname, postal address, email address, phone number, payment information.
  • Your preferences and communication choices (newsletter subscription, contact preferences).

2.2. Data Collected Automatically

We also collect information automatically during your navigation on our Platform, using cookies, similar technologies, and third parties such as Shopify and Google Analytics. This data includes:

  • Technical information: your IP address, device identifiers, your browser, operating system, type of device (computer, mobile).
  • Browsing data: the pages viewed, the duration of the visit, the links clicked on, your site journey, and the advertising identifier of your device.

This data is collected for statistical purposes, to improve the user experience, and to ensure the security of our services.

2.3. Data Through Third-Party Services

When you choose to log in or share content through social networks (Facebook, Instagram, etc.), we collect certain data through these platforms in accordance with their privacy policies. For example, if you use Facebook Connect, we may access certain profile information (name, email, profile picture).

3. Who Collects Your Personal Data and With Whom Is It Shared?

ANNELISE MICHELSON is responsible for managing the data collected via our Shopify Platform. We decide the purposes and methods of data processing, ensuring that your information is processed in compliance with applicable laws.

3.1. Third-Party Partners and Subcontractors

In managing the site and providing services (payment, shipping, marketing), your Data may be shared with trusted third parties, acting as subcontractors. These partners include:

  • Shopify: our hosting and transaction management platform. Shopify processes some of your Data to ensure proper site management. We recommend reviewing the Shopify Privacy Policy for more information on their data management.
  • Payment providers: your payment information is shared with our payment partners (e.g., Stripe, PayPal) for transaction management. These third parties are subject to strict confidentiality and security obligations.
  • Carriers and shipping services: the information necessary for shipping your orders (name, postal address, phone number) is shared with delivery companies.

We ensure that these third parties respect the confidentiality of your data and use it only for the specific purposes we have communicated to them.

3.2. Legal Disclosure and Protection of Rights

Your Data may be disclosed for legal reasons (e.g., in response to a court request) or to protect our rights, property, or the safety of our users. We may also share information in connection with a merger, acquisition, or sale of our company's assets.

4. For What Purposes Do We Use Your Data?

The Data we collect serves several purposes:

  • Order management and customer service: to process and ship your orders and provide tracking and support services.
  • Communication and marketing: we use your information to send marketing emails, promotional offers, or news about our products, respecting applicable consent laws.
  • Personalization of the user experience: to offer you smooth navigation tailored to your preferences and present products that may interest you based on your purchase history.
  • Performance analysis: to improve the site by analyzing browsing behaviors, page performance, and usage trends.
  • Compliance with legal obligations: we retain and use your Data to comply with applicable regulations, such as tax or accounting obligations.

5. Use of Cookies and Other Tracking Technologies

We use cookies to facilitate access to our site and improve your user experience. A cookie is a small file stored on your device when you browse our site, which allows us to:

  • Remember your preferences (e.g., items added to your cart, site language).
  • Analyze traffic and behaviors to identify the most visited pages and optimize content.
  • Target advertisements based on your interests via third-party services (Google Ads, Facebook Ads).

You can manage your cookie preferences directly through your browser settings or via the options provided on our site during your first visit.

6. Security of Personal Data

We implement all necessary technical and organizational measures to ensure the protection of your Data against unauthorized access, use, disclosure, or destruction. This includes:

  • Encrypting sensitive data during financial transactions.
  • Protecting Shopify servers, which comply with security standards (PCI-DSS standard for payments).

However, despite our efforts, no security system is infallible. We advise you to take additional steps to protect your information, such as using complex passwords and securing your devices.

7. Your Rights Regarding Data Protection

As a user of our Platform, you have several rights regarding your Data:

  • Right of access: you can request access to the Data we hold about you.
  • Right of rectification: you can correct or update inaccurate information.
  • Right to erasure: you can request the deletion of your Data, under certain conditions.
  • Right to object: you can refuse the use of your Data for direct marketing purposes.
  • Right to portability: you can request a copy of your Data in a structured and machine-readable format.

To exercise these rights or for any questions regarding your personal Data, contact us via:

8. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Any changes will be posted on this page and, if necessary, you will be notified by email. We encourage you to review this page regularly to stay informed of updates.

Last updated: September 5, 2024.